New Patients

Welcome to North Canberra Osteo!
In this time of Covid 19 we are taking extra precautions to ensure the wellbeing of our staff and patients. We are cleaning and sanitising our clinic rooms between patients, and all our linen is fresh for each appointment and washed with disinfectant. Hand sanitiser is available in every room and at reception, and masks are available as well. The day before your appointment you’ll receive an sms to your phone with a quick covid screen, just to check you’re well and safe to visit the clinic.

 

For Adults and Teens:

Osteopathy is a manual therapy and involves ‘hands on’ treatment. We recommend you wear comfortable, loose fitting clothes. Treatment gowns are available at the clinic.

Please email us or bring to your appointment any relevant scans and lab results.

We regret that we are not currently taking on new Workcover, DVA or TAC patients. If you have a Chronic Disease Management form from your GP we charge the normal fee at the time of the consult and provide a receipt for you to claim with Medicare.

 

For Babies:

We have lots of techniques we use during a paediatric consult to relax and reassure our little patients, but of course it can be a bit strange for them to have a new person in their space. We’ve found it really helps to have the primary carer present for the consult. For babies who are bottle fed, please bring a bottle along with you and if possible schedule their feed for during the appointment. If you child uses a dummy, please bring it along. For toddlers, please bring in their favourite toy and some snacks. Kindy and school age kids often love listening to a book during their treatment. We have toys at the clinic for our little patients which are disinfected after every use.

Do you want to bring your baby in for Osteo, but can’t afford the fees? Please talk to us. It’s a joy to provide care for babies that have had difficult births, and we see all the time what a difference manual therapy can make. Babies in foster care are welcome at the clinic free of charge.

Once you have booked in with us you’ll be sent a confirmation, and a link to our new patient form via sms. We also have tablets at the clinic if you’d rather come in a few minutes early and fill it out there. 

Initial Osteopathy Consultation Forms

Osteopathic Consultation Fees:

Adults and Children:
Initial consult $150
Subsequent consult $120

Concession (low income families, pensioners):
Initial consult $130
Subsequent consult $100

We also offer an extended consult of 1 hour which is $150, for people who would like more time than the standard 40 minute consult.

 

Remedial Massage

One Hour $100
One and a half hours $140
30 mins $65

Cancellations and No Shows:

If you need to cancel your appointment please give as much notice as possible so other patients can be offered the spot.
Our ‘no show’ fee is $80. We send reminders before your appointment to assist.

Fees are payable on the day of treatment.
The clinic has HICAPS / Eftpos facilities so you can claim your private health insurance rebates for both Osteopathy and Remedial Massage on the spot.

Privacy:

Your medical information is private and confidential, and is stored securely. You will be asked for your consent prior to any information being disclosed to a third party such as your GP or your health insurer, unless compelled by legislation. You can ask for a copy of your own file at any time.

Reception:

We do not have a receptionist on site, but we do have a virtual office to take your enquiries and calls, and an online booking service. You can make a booking either online here or by phone on 02 6249 7541